Privacy Policy

TTRealEstate is the real estate and mortgage services website of Thanujaan Thavaseelan. This Privacy Policy explains how information is collected, used, disclosed and protected when you visit this website or submit an enquiry through its contact form.

1. Who is responsible for your information?

For questions about this website or the handling of an enquiry, contact:

Thanujaan Thavaseelan — TTRealEstate
Email: thanujaanthava@gmail.com
Phone: (416) 668-8950

Real estate services are provided through Bestway Realty Inc., Brokerage. Mortgage services are provided through Mortgage Edge, a licensed mortgage brokerage. Information relating to a specific transaction or regulated service may also be subject to the applicable brokerage's privacy policies, procedures and record-keeping obligations.

2. What information may we collect?

If you use the website contact form, we may collect the information you choose to provide, including:

• Your name and email address;
• Your phone number, if provided;
• The service or topic you select (for example, buying, selling, leasing or mortgage pre-approval);
• The contents of your message; and
• The date and time your enquiry is submitted and the consent response associated with it.

Basic technical information may also be processed by the website host or service providers to deliver the website, protect it from misuse and troubleshoot errors. This can include information such as IP address, browser/device details and server request data, subject to those providers' practices.

3. How do we use your information?

We use enquiry information to:

• Receive, review and respond to your request;
• Contact you about the real estate or mortgage service you asked about;
• Arrange a follow-up conversation or refer your request to the appropriate brokerage contact where needed;
• Maintain business, regulatory and transaction records where required; and
• Protect the website, prevent spam or misuse, and administer the service.

The contact form's consent is for collecting and using information to respond to that enquiry. It is not an opt-in to receive ongoing marketing emails or text messages. We will seek separate consent where required before sending commercial electronic messages.

4. Service providers and disclosures

To operate the contact form, the information you submit is processed by the website's hosting and server-function providers and forwarded through Make.com to Gmail. The current workflow sends an enquiry notification to thanujaanthava@gmail.com and sends an acknowledgement to the email address you supplied. The information in the form message is included in the notification.

These providers process information to provide their services and may handle it in accordance with their own terms, privacy policies and security practices. Their systems may process or store information in Canada or other jurisdictions. We do not control the independent privacy practices of those providers.

The website may also retrieve and display publicly available business-rating or review information from Google services. Viewing the website's review section may result in a request to Google or its services. Please refer to Google's privacy information for details about Google's handling of data.

We may also disclose information where required by law, court order, regulatory requirements, to protect legal rights or safety, or with your direction or consent. We do not sell enquiry information.

5. Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including responding to you, maintaining appropriate business records, meeting applicable legal or regulatory obligations, resolving disputes and enforcing agreements. Actual retention periods depend on the nature of the enquiry, whether it becomes a client or transaction matter, and applicable brokerage or regulatory requirements. Copies may remain in service-provider systems or backups for a period under their retention practices.

6. Security

Reasonable administrative, technical and organizational safeguards are used to protect information handled through this website. Information is transmitted to the website endpoint and service providers for processing. No method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed. Please avoid sending highly sensitive information, such as banking credentials, government identification numbers or detailed financial documents, through the general website contact form.

7. Your choices and privacy requests

You may contact us to ask about personal information submitted through this website, request access or correction where applicable, or raise a privacy concern. We may need to verify your identity and may be subject to legal, regulatory or record-retention requirements that limit what can be changed or deleted.

To make a request, email thanujaanthava@gmail.com with “Privacy Request” in the subject line.

8. Links to other websites

This website may link to third-party websites, including brokerage, regulatory, social-media and Google pages. Those websites are operated independently and have their own privacy policies. Review their policies before providing information to them.

9. Children

This website is intended for people seeking real estate or mortgage-related information and services. It is not directed to children, and we do not knowingly seek to collect personal information from children through the contact form.

10. Changes to this Policy

We may update this Policy as website features, service providers or legal requirements change. The revised version will be posted on this page with an updated effective date. Your use of the website after an update is subject to the revised Policy, to the extent permitted by law.

11. Contact

For questions or concerns about this Policy or the handling of your information, contact Thanujaan Thavaseelan at thanujaanthava@gmail.com or (416) 668-8950.